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Common Self-Storage Questions

And our answers to each one

Do I need a credit card to rent a unit?
You don’t need a credit card to rent from us. You can pay your monthly fee by:


Do I have to pay a deposit?
There is no deposit when you first rent a unit. There are no admin fees, either.
What documentation do I need to rent out a unit?
All we need for ID is one of the following:

Driver’s license
Identification Card
Status Card

Do I have to get insurance for my belongings?
While it’s not mandatory to get insurance, we recommend it. Our security protects from break-ins, but not natural disasters.

There are many reputable insurance companies that can give you the insurance you need. You may even be able to add personal property insurance on top of existing Renters or Homeowners Insurance.

Do I have to give notice if I want to stop renting?
Yes, we need at least 14 days of notice if you’re going to stop renting from us.
Do I need to bring my own lock?
Yes, you need to bring your own lock.
What can’t I store in my unit?
You can’t store the following:

Biological contaminants
Toxic materials

What unit size should I rent?

The size of unit you need depends on what you’re storing. Check out our size guide here to get a better idea of unit sizes and what they fit.

What security measures do you have to protect my belongings?
Your personal items are as important to us as they are to you. We have a state-of-the-art security system with plenty of cameras, alarms, and codes. You can’t get into United Self Storage without your own code.

If anything were to go awry, United’s staff can see what’s going on from his phone, no matter where he is.

United Self Storage Guarantee:

No Deposits,
No Credit Cards &
No Admin Fees

Located In Central Langley – Drive Up Unit Access With Early Bird Hours Starting At 6:30 am

Choose From A Variety Of Unit Sizes

Whether you need to store the contents of your pick-up truck or a full house, there’s a unit for you.

See our Unit Size Guide!

6 Storage Unit Organizing Tips

Instead of cramming your unit full of disorganized clutter and creating a chaotic mess for yourself, give yourself a tidy unit by following these tips:

1. Avoid The Mildew

Plastic bags and totes are cheap and easily accessible, yes…but did you know that they trap moisture? Which ultimately means your belongings have the potential to sprout mould.

2. Airflow Is Important

Another way to keep your belongings dry and in good condition is by leaving space between your unit’s walls and boxes. Shoving things right against the walls prevents proper airflow, which allows mould to creep in.

3. Plan A Path

Don’t completely stuff your unit – leave space so you can get to all of your belongings. What if you need one item that’s tucked in the back corner? You don’t want to pull out everything else in order to get one thing.

4. Box Smart

Don’t pack a huge box full of heavy books. Not only will you have problems lifting it, but even if you manage to pick it up, the box can fall apart and create an avalanche of pain.

Big boxes should be full of lightweight items (like clothes), and small boxes should have heavier belongings (like books).

5. Don’t Close Your Appliances!

Nothing smells worse than a bad fridge. If you haven’t experienced the angry, thick smell of a fridge gone wrong, count yourself lucky. The stench scars you for life.

When storing appliances like fridges, freezers, and stoves, leave them open at least a crack. This combats any lingering smells.

6. IKEA Has The Right Idea

Assembling and disassembling furniture can be a pain, we know. But if you want to fit as much stuff into your unit as possible, taking your beds or shelves apart gives you more free space.